Thank you for contacting us! We are a small-scale online service dog training program.

Training your own service dog is a challenge and not for everyone. Please check this link to determine if is suitable for you. It includes the 6 levels of training and general process of self-training.
https://www.servicedogtraininginstitute.ca/train-your-own-service-dog

Please check this link for laws and other information about about service dog access in your area.
https://www.servicedogtraininginstitute.ca/faq/206-useful-links

For questions about about how classes work in the Institute, check out our frequently asked questions FAQ 
https://www.servicedogtraininginstitute.ca/faq

For a list of the classes that we offer check out the course catalog
https://www.servicedogtraininginstitute.ca/course-catalogue

We offer many FREE resources on our site. Check here for a list of videos, blog, etc.
https://www.servicedogtraininginstitute.ca/free-resources

If you are in doubt if you want to sign up for classes, we suggest you try one class and see if our format works for you. You will need high speed internet, familiarity with online technology as well as the ability to read and focus on online content. If it works, great! If not, then you have learned something about yourself!

Our time is valuable. We cannot answer random questions on the phone or the internet. If you have more than 3 simple questions, you may want to book a coaching session via web cam or on the phone. There is more than you think to learn about training your own service dog or helping others to do so.
https://www.servicedogtraininginstitute.ca/skype-consultation

If you are a current SDTI student, and have specific questions about the course materials, please ask your questions at the bottom of the class page where your topic is found.

If you have specific problems with your dog that are unrelated to class content (general dog issues) please contact your local positive trainer.  Issues like fear, human or dog reactivity or aggression, overexcitement and moderate to severe separation anxiety are examples of what we don’t help you with. Those are general dog issues that need to be dealt with before you train your dog as a service dog. You can ask in the Student and Alumni Facebook group for referrals.

If you have technology problems, please contact Bruce
https://www.servicedogtraininginstitute.ca/contacts/493-contact-donna-hill-sdti-instructor-2