Donna Hill

Donna Hill

Goal Setting:
Here is an example of a fictional Training Plan so you can create your own.

Create it however you feel comfortable whether it's in a spiral notebook, on an excel spreadsheet or on your phone! AirTable or Evernote are great programs for this!

The simple plan below is for a young dog with little basic obedience behaviors. Adapt it to your own dog and situation as needed. You can add in as much detail as you want. You can include other tasks and paperwork needed to be done for formal certification as well (see blog post on Certification).

We recommend that you review this plan each month and record where you are at, and adjust the plan to reflect this.

Each month, assess areas of weakness (in dog, human and team) and add it to your training plan. This might include specific fears, reactivity, over-excitability or over-interest you need to work on. Your plan will change and evolve as you work through it. 
My Long Term Assistance Dog Training Plan
Date: Oct 16, 2009

1. Set up a journal for recording training data Oct 2009. Use video to record key sessions for self-evaluation as well as documentation.
Identify tasks dog will do for the handler.

2. Set Preliminary Goal: 
Complete Foundation Skills Class Level 1, 2 and 3 by the end of Feb 2010
Behaviors are taught in: family room, bedroom, garage, backyard, front yard, local park.

Eye Contact
Leave it (Zen) 
Nose Target
Chin target
Paw target 
Recall 
Working at a Distance
Go around objects
Adding duration 
Sit
Down
Go mat/Bed
Paws on Target
Back end Pivot
Take and Tug
Handling
Potty on cue
Wait
Beginning of loose leash walking
Switch sides

On the Road (pass previous level in strange location)

3. Loose Leash Walking Level 1 & 2 and Settle/Relax Level 1 online Classes complete April 2010 

4. APDT C.L.A.S.S. Bachelor Evaluation training (generalize behaviours)
(doorway, leave it, greet a stranger, recall from 10 feet, wait for food bowl, stay, settle, give and take)
 
OR 

Canine Good Citizen (US) or Canine Good Neighbor (Canada) Training Preparation June 2010

(doorways, separation from handler, ignoring crowds, greeting stranger, ignoring other dogs, recall, loose leash walking, stay, sit, down)
Begin training for in-home service tasks.


5. Loose Leash Walking Level 3 and Settle Level 2


6. C.L.A.S.S. Bachelor level test or Canine Good Neighbor test Aug 2010

7. Get written prescription for service dog from Doctor or Nurse Practitioner (or other health care provider as appropriate)
Sept 2010

8. Practice general behaviors in different retail locations for Sept 2010
C.L.A.S.S. Master's Level training
(wait in car, pass other dog, wait at the door, come and leash up, sit down, stand,handling, loose leash, stay)
 
9.  CLASS Master's level test for Nov. 2010
C.L.A.S.S. PhD Level training
OR

CKC Urban Dog training

10. CLASS PhD testing  or Urban Dog testing Jan. 2011

11. Begin formal work on training and consolidating Assistance Tasks Jan. 2011  
Online task training classes available.


Out of Home Assistance Tasks:
A. Retrieve objects when in chair
B . Use target stick to retrieve an indicated item off low shelves in stores
C. Open and close doors while in chair
D. Put forepaws in lap of wheelchair user, hold that upright position so wheelchair user can access medication or cell phone or other items in the backpack
E . Bring Emergency phone during crisis
F. Go get a family member/neighbor/workmate on command in a crisis.
G. Nudge handler during freezing behavior to rouse handler from a disassociation state or fear paralysis.

12. Take all of the behaviors and tasks "On the Road" to generalize them to many different locations and environments.
Identify at least 10 different public places near home to train that are accessible to my dog. 


13. Begin training for Public Access Test Dec 2010

14. If formal certification is desired (if you live in the U.S., it is optional) search out organizations that will test and certify you and your dog as a service dog. In BC, Alberta and Nova Scotia, certification is recommended to use your dog as a service/assistance animal. May 2011

15. Do a Practice Access test with an independent person. Video it so you can watch back.
Get dog spayed or neutered if required by your state or province prior to certification. Get a letter or fill out a form from vet certifying dog has been spayed or neutered. June, 2011

16. Practice Tasks in Public, Fine tune any holes (distractions, minor fears etc)


17. Take Public Access test or make video recording of entire final test Sept. 2011
Graduate dog to "Service Dog" patches (remove "in training" patch). 


18. Ongoing maintenance training for tasks, public access and adding new tasks as needed.



*This plan is for example purposes only. You and your dog will progress more quickly or more slowly than what the plan indicates. Most owner-trained dogs take 2 to 3 years in training from puppy to adult. Most common Service Dog breeds to not mature socially, emotionally or physically until 2.5 to 3 years. ADI suggests a minimum of 120 hours training for public access. Much more is usually needed.

Then take the challenge of taking corrections (punishment) off the table!

It's a simple as that!

Why would you do that? Because the vast majority of mistakes your dog makes are actually handler training errors.

Reread that last sentence and digest it.


"The vast majority of mistakes your dog makes are actually handler training errors."  
This is sad but true. If you videotape yourself training, you will find that anytime your dog makes a mistake (assuming he has actually learned the behavior) it is because of a mistake you made or something you overlooked in the environment. Rather than correct the dog's behavior, look at it as a way to improve your own training. What is it that you have missed in his training that set him up for failure?

Here is a list of the 11 most common parts of training that are missed by handlers training their own service dogs:

Handler's lack of ability to read their dog's communication. 
A stressed dog cannot think about his behavior. Happily, there are a series of early behaviors that give the handler an idea of the stress level of their dog. Learn what those are and change the training environment so your dog's stress level is reduced. Stress can be both good (excitement) and bad (worry) as well as emotional (scared) and physical (tired). Join the Facebook Observations Skills group to learn more. 

Not explaining the behavior in enough different ways so your dog can understand what you want.
Like humans, dogs learn in different ways. Some learn by watching another dog do a behavior. Some learn by watching their human do a behavior. Some dogs love shaping. Almost all can learn by capturing a behavior as he does it naturally. Luring works too but fade the lure as quickly as you can or the dog can become reliant on it as part of the cue.

Using the wrong motivator.
We all need some sort of motivation to learn and perform a behavior. Would you still go to work if your boss didn't pay you? Find out what it is that your dog loves and use that! Food, toys, playing with you can all work well. Just make sure it is something your dog really wants. Also, adjust the motivator for the level of difficulty of the behavior and the environment you are training in. Lower value for easier behaviors, known behavior or training in low distraction locations. Medium for middle of the road challenges and higher value for the more difficult/distracting locations.


Failure to teach the behavior at a distance.
While most dogs learn to do a behavior close to you, they have no idea they can do a behavior at a distance. That must be trained incrementally. If you haven't done that, then your dog's failure is your mistake, not his.

Failure to teach the behavior with duration.
How long the dog can do a behavior also takes specific training. Duration can be hard for puppies, adolescents and for impulsive dogs. When you play games, think of the ones you give up on. Those are the ones where the game just gets longer (boring) and does not allow you many successes. So vary the length of what you ask, always making sure to do some easier ones so the behavior isn't always getting harder. It also helps to pair stationary activities with active ones.

Increasing the level of distractions too quickly. 
Dogs can learn to ignore distractions quickly, but you do need to vary their level too. Be creative with the type of distractions  Do you know the days you crawl out of bed and are sensitive to sounds? Perhaps you are feeling a little "off" today? Dogs have those days too! Particularly in adolescence when hormonal changes vary day to day. If he have had too many stressors the day before, he might need a day of lower distractions to recover. Realize that there will be some situations when your dog is distracted from the start and won't be able to succeed. On those days, lower the distraction level or change your training location. It might mean moving just a few feet to one side or going somewhere else altogether. 


Failure to teach cue discrimination.
Dogs as social learners typically learn physical cue (like body and hand signals) very easily. However, they may find verbal cues much harder. Take the time to teach your dog that different hand signals and different words mean different behaviors. Be aware that many words share the same starting consonant or the same vowel sounds. That is very confusing. "Slow" and "Go" can be hard to tell apart. "Sit" and "Stand" may as well.
Plan what verbal cues you will use. It helps to keep a running list of both hand and verbal cues so you can see where movement and sounds might overlap. It happens much more often than people think, especially once your dog has learned many behaviors! Additionally, handlers often use a hand signal at the same time as a verbal cue. If the hand signal and verbal cue differ, almost all dogs will choose to follow the hand signal.


Insufficient change of position.
Dogs are discriminators by nature, which means they look for the small details, not the larger patterns. So you must proof behaviors for position changes (both the dog and you). Can your dog do a cued behavior with you sitting on the ground? Laying on a bed?  Can the dog do the behavior (say holding an object) when sitting, standing, laying down, turning around, changing from one position to another etc? If you haven't already taught him that he can do a behavior with each of these changes, then you are punishing him for your lack of training. No fair!

Not giving your dog a chance to acclimate to a new environment.
Acclimation is giving your dog a chance to assess the environment he is in. When you go to a party (or any new location), do you march right in and start talking? Probably not. Think of the first few times you went a party. You felt awkward and worried. You probably stopped near the entrance and looked around, noting where the bathroom was, where the food was, the music and chairs and if there was another exit. That allowed you to know where you could move to depending on how you are feeling. Dogs need to do the same. Give your dog a chance to look (and sniff if appropriate) in a limited area (such as the length of the leash) before starting to focus on you. Capture any focus he chooses to give you and you will find you will get more. Giving him time to acclimate will build his confidence in new places and he can focus on you.

Not enough generalization.
Since dogs are discriminators, they do look for the details. So if your dog learned to nose nudge your leg beside the refrigerator, the refrigerator might be something he looks for a clue to what behavior you want. If it is not present, he has to then start guessing. Your dog needs you to give him enough practice in many different environments so he can learn what the key points to watch for (environmental, hand signal, verbal cue?) to tell him what behavior you want from him. Start teaching each behavior from the beginning in each new environment and you will find he relearns the behavior faster and faster in each new location. Eventually, he will be able to walk in and perform that behavior with just the cue, no retraining.

No maintenance of trained behaviors.
Just like humans, if they don't use behaviors, they forget them. Maintenance involves reviewing and even retraining a behavior periodically to put and keep it in long-term memory. Plan to practice new behaviors at least once every two weeks to a month in the beginning, then once every couple of months after that.

If you take correction (punishment) off the table, then you will learn so much more about how to best teach your dog.

Want to learn more? Check out our Foundation Skills classes. The classes are for the handler are much as they are for the dog!

The fastest growing sector of service dogs is the use for treating Post-Traumatic Stress Disorder (PTSD) and Anxiety. Many non-profit organizations will train and supply dogs for veterans but there is a huge population who can also benefit from these dogs such as people who have suffered traumatic events in their life or others who have been emotionally abused. Some people group these under Psychiatric Service Dogs, or dogs for invisible disabilities.

There are many tasks that can be trained to mitigate specific parts of these disabilities. Here is a list. If you have other ideas, please This email address is being protected from spambots. You need JavaScript enabled to view it. so we can include them.

  • interrupt anxiety behaviors as soon as they start (such as picking, self-harm behaviors)
  • interrupt absentee (disassociation) behaviors
  • deep pressure therapy
  • request that dog be removed from an anxiety-provoking situation
  • lead person to the exit
  • find the car
  • providing a physical block between the handler and other people (in crowds or in a waiting line for example) 
  • provide tactile support for focus/grounding or interrupt sensory overload
  • wake the handler from night terrors or to get out of bed in the morning
  • go ahead of the handler into a room turn and lights on
  • medication reminders
  • carry medication
  • get help
  • provide balance on stairs for lightheadedness
  • carry medical supplies
  • alert to smoke alarm (if the handler is sedated)
  • bring the phone when the handler is in a panicked state
  • open front door for the handler when in panic (only if there is an outside storm door)



This month, we are highlighting our online class for Anxiety Alerts. Take a look!

 

It depends what you understand each term to mean. Isn't it just semantics between words?

Unfortunately not. If you understand that dominance is a term that describes the personality of a dog and 
assertive is a collection of behaviors that described how a dog is behaving them you are going to interpret the dog's actions differently and respond differently. And a dog's social structure, just like humans, is not that simple.

Many people associate the term dominance with a hierarchical social structure, one that relies on a vertical hiearchy. Their understanding is there is an "alpha" dog and a "beta" dog. The "alpha" dog is dominant over the "beta" dog for all things in life and so on down to an "omega" dog at the bottom of the hierarchy. The same way the human military is structured. General, Colonel, Captain down to Private. The lower ranks must abide by the rules of the higher ones, even if they are arbitrary, as the assumption is that the higher ranks know what is best for the entire group. Military structure exists in situations where one group of people band together to prevent others from taking something away, like during war. 

With this way of thinking, the dog is always trying to rise up a social ladder and get control. And therefore you always have to be on guard because the dog is always trying to get a higher social standing than other dogs or their human. The tendency towards using violence in such a social structure is common due to high arousal. They have to be to be on guard at all times for the possible challenge from individuals lower down in the hierarchy.

War is a very extreme behavior among the same species and not normal behavior for animals at all. It occurs in less than 5% of normal social situations. Hence 95% of the time, the social mammals go out of their way to avoid conflict and have developed and learn from others very intricate behaviors to avoid damaging conflict.
Maintaining possession of a territory (piece of land) as an example is generally done is many subtle ways long before any physical interaction occurs.

The very regular presence of an animal in an area, using chemical communication like droppings and urine placed at regular intervals keeps other members of the same species from lingering. Even if they see each other at a distance, there is much posturing done.The posturing allows them to assess each other without risking injury. The less assertive animal can simply move away. As they get closer to each other or accidentally find themselves too close for comfort, there are more subtle behaviors that keep the peace and tell each other there is no need for alarm. "I am no threat." And during close social contact, there are still other behaviors that can help smooth over social fauxpauxs or misinterpretations.

Typically, when arousal level is high is when we see animals acting "dominant" in a situation over a resource. The arousal may be triggered by the fear of loss of the resource (or in humans feeling inferior, embarrassed and other emotions). It is often these very emotions and the chemicals triggered by them that can lead to aggressive behaviors and a loss of social self-control. 

Demonstrations of dominance behavior and aggressive tendencies tend to be more common among non-social species who rarely interact with others of the same species. In general, they have higher overall levels of chemicals in their bodies related to aggression (vasopressin, testosterone) and lower levels of social calming chemicals (serotonin, and oxytocin etc).

During mating season is the most common place to see dominance behavior in mammals. The chemical communication draws in several males who find themselves in close proximity wanting the same resource. Arousal levels are high due to the potential for mating with the female. The female is a resource that needs to be protected by the male that is most capable of keeping the other males away. More chemical communication. Remember that mating occurs only once a year in most medium and larger wild mammals (with the exception of rodents, rabbits and some marsupials who can breed several times a year, providing the right conditions exist.)

The level of testosterone can affect how individuals relate to each other. We know that when we see the effect of steriods on weightlifters. 

A dog that is perceived as assertive displays a collection of behaviors that show he is standing up for his own welfare without being aggressive with other dogs. He is only responding to a real threat and tends not to respond to all potential loss of a resource. For example, a dog that allows another smaller or younger dog to eat food out of his dish but who could easily win during a conflict between the two. Dogs that are confident in themselves do not need to show threatening displays (like a high tail or chin over shoulder) to get what they want. They use calm body language and respond to other's communication. They are often seen as the amicable ones. 

Recent science has highlighted that dominance exists but occurs when one dog values one resource more than another dog and is willing to take risks to keep that resource. So for example, a dog that guards his food from another dog highly values that food and is willing to risk injury to keep it. A dog that protects his sleeping space is being dominant in that situation. The interesting thing is that functional well-socialized dogs have fluid social structure where they try to avoid conflict because conflict is dangerous at a biological level. They may start out resource guarding against another dog, but when they learn to trust that the other dog doesn't want the food as much as they do and are willing to respect the first dog's need for the food (and will have their needs taken care by their humans) then they no longer feel the need to protect it against that dog. 

Dogs that exhibit true dominance are actually worried about losing something. If you have a dog that is demonstrating he is willing to take a risk in getting hurt for many things, you actually have an insecure dog, poorly socialized dog or a traumatized dog. Dogs with these characteristics do not make good service or assistance dogs. 

 

Recently, I had an email question that I thought would be helpful for others to read that answer to. 

"I am writing to inquire it be ideal to train two young pups as service dogs together. There are two members of my family who could each benefit one. The breeder/trainer/rescue involved suggested we wait to get a second pup, rather than taking two home at once."
I am in agreement with the breeder/trainer/rescue.
 
Firstly, two pups together can be a crazy-making situation! With any pup, the socialization with other people, dogs and environments is key. Toting two growing pups and their equipment around is more than double the workload of one, especially if there is only one person able to do the training! If one or both of you have disabilities, that adds too much on top of the already challenging situation you are dealing with. 

Secondly, having two pups close together in age can create problems with bonding issues with their people unless there is a significant effort to train separately. Typically it’s called “littermate syndrome” where they get so bonded that the humans get squeezed out of the equation. Separation anxiety from the other dog, as well as not being able to train without the other dog present, or relying on the other dog for guidance are all common issues seen. I myself always have gotten dogs that were about 14-18 mos apart. By that time the older dog has a strong bond with their person or people and the pup sees that and usually chooses to bond with the other person. It also helps you to choose a temperament that suits the first dog so they get along. For example, Jessie was very careful about the dogs she plays with and Lucy is perfect in that she always gives Jessie the space and time she needs and goes out of her way to avoid conflict. 

Thirdly, If you or your family member get sick or are unable to continue the socialization during critical periods or can't afford to hire someone else to continue the process, then you have only one dog to do catch up with, not two. 

There are other benefits as well. Once you have learned to train the first dog, training the second one comes easier and the handler/family makes fewer mistakes so general training tends to go faster. Of course, each dog has their own challenges. You learn how to create and what daily structure/environment works for all of you. Puppies tend to fit into those quickly when there are older dogs in the house.The older dog often models the behaviors you want the puppy to do as well (assuming he doesn’t have too many unwanted behaviors. LOL!)

So there are many valid reasons to wait to get the second service dog candidate pup!

Click Here to see Part B

C. Not Having a Support System for Themselves to Help Meet the Dog's Daily Needs and Training 

A key point is that any person who is helping you with your service dog must have the same approach to training that you do, or at least agree to handle your dog in the same way you do. If for example, you use positive reinforcement, and a helper handles your dog in a stress environment, they will not have the skills that you do and may set your dog way back in training by using methods or tools that you have not agreed to. This applies to groomers, dog walkers, veterinarians, the handlers caregivers and any other people involved in your dog's care. It is best to have more people on your team since at times, not all of them will be available. Always have a back-up!

You will need: 
1. Someone to make sure the dog's daily needs are met if you are not able to do this or become incapacitated for more than a day or so: feeding, pottying, exercise, play, social etc. This may cost extra money. 
2. Someone who will be a training helper and create distractions while proofing training. 
3. Transportation provider to move you and the dog where you need to go both for daily living and for training purposes.
4. People you can borrow training props form or who can make you training props. 
5. Veterinarian (your dog's health care provider)
6. Groomer (if needed)
7. Your mental and physical health care providers (who are they and what role will they play?)

Did you make any of these mistakes? It's time to fix them!

Click here to see Part A

 

Click Here to See Part A

B. Choosing the Wrong Dog for the Job

Owner-trainers need to start out with a dog with the most solid temperament and health that they can find. Starting with anything less decreases their chance of success. 
1. Choose a dog with a known genetic and behavioral history. Find a quality breeder for a pup or for an adult dog that has been returned to a breeder or a retired conformation dog the breeder is looking to retire.
Behavior issues related to temperament are the most common reason a dog is removed from training for public access. Look for a dog with friendly, biddable and bombproof parents. Look for a dog that was raised in a home environment with attention to socialization with people of all ages and other friendly known dogs. Environmental enrichment for the puppies to grow the little brains before you start working with them. Health tests on the parents. 
2. Health issues. When adopting an adult dog, have that dog screened for health issues common to the breed at 2 years of age. That way there won't be surprises down the road where you have to retire the dog early. If you are getting a pup, make sure the parents have been screened and passed for the same health tests by recognized bodies, not just any veterinarian taking a passing look at the dog. 
3. It can take screening as many as 400 shelter or rescue dogs to find one that has suitable health and temperament for a service dog. These usually have an unknown gestation and health history. Avoid adding a rehabilitation project to your list of jobs and costs. 
4. Be especially careful to choose an emotionally sound dog that is emotionally resilient or physically insensitive if you are training your dog for anxiety or PTSD. For these, it is recommended to start with a dog that is at least 18 mos of age so you can see the dog's temperament. 
Alternatively, consider asking a friend or family to raise a puppy to that age for you. Pups exposed at a young age to people with anxiety tend to either become supersensitized or learn to ignore the anxiety or PTSD unless (and sometimes even if) they have a bombproof temperament. Herding breeds tend towards sound sensitivity. That's why the three most common assistance dog breeds are golden retrievers, Labrador retrievers and standard poodles. As a breed, they tend to be emotionally and sound insensitive and physically robust and resilient. They are also the most commonly available breeds so you have the best chance to find Lgood example of the breed.

Click here to see Part C

There are three mistakes that owner-trainers of assistance dogs commonly make when training their own service dogs for public access.

A. Not Setting Aside or Fundraising Enough Money before they start the process.

While owner training can be cheaper than program trained dogs, especially if you happen to be a professional trainer, the training ends up costing more that the person thinks. It is a good idea to have $3000-$6000 set aside before you start so you are not under the pressure which causes you stress or have to delay training while you fundraise more money. The lower end would be for starting with an adult dog, the higher end with a puppy. 

Parts of Training Not Often Considered that Cost Money:
1. Time to make a realistic plan with the guidance of a knowledgeable service dog trainer, tailered for their specific needs.
2. Owner-trainers are not likely to have the knowledge of training dogs to take the dog to a high enough level to be reliable for public access. That costs money to learn whether it's online or inperson coaching.
3. Getting guidance from a trainer privately or even in semi-private sesssions isn't cheap. Rates vary from $40 to $150 per hour, depending on where they are.
4. Group classes help the dog to learn to work with them despite the distraction of other people and dogs. Plan for at least 4 setsof 6 classes over 2 years for a pup.
5. Testing for progress. Tests such as the AKC's Canine Good Citizen test, the Urban Citizen Dog etc are great indicators of what you need to work on. They typically cost $25 each. 
6. Speciaized training such as scent training for diabetic alerts, gluton alerts, and other task training. 
7. Access to locations and transportation for specialized public access training. Costs for arranging and reserving use of specialized services need to be covered by the owners.  
8. Serious behavioral problems arise that the owner need professional help to solve. This can cost much money!
9. Independent testing for public access is key to prove that your dog demonstrates the required safe controlled behavior in public. Some juridictions require standardized testing provided by province or country. This may cost $200 plus transportation to the tester or to bring the tester to you. 
10. Purchase price of the dog. 

When the handler runs out of money, the training stalls and the dog is left in limbo. This may happen during critical socialization and fear periods, in adolescence and during public access and task training. This will set the dog back in training and can signicantly slow the training process.

Click here to see Part B


 

A local service dog training organization has calculated the value of a certified service dog at CDN$80,000. Another in The US states US$55,000.  That is more than the value of most people's vehicles! 

Can you imagine a person letting their child run up to and jump in your car and demand a ride? You would be pretty upset if they did and probably tell the child off, or at the very least demand that the parent remove the child.

That is a pretty good analogy of what is happening when a child asks to pet a service dog. Unlike the car analogy, the result might be more disastrous than just delaying the driver a few minutes. The child is interfering with the dog's ability to medically assist the handler. That is the dog's job. All it takes is a momentary distraction for the dog to miss a medical alert, not be available to support their handler or not be there to block the person from moving forward.
 

That is why there are laws that protect service dogs from being interfered with by the public.

What A Member of the Public Can Do:
1. Talk to and look at the handler, not the dog. It's great to be friendly to people with disabilities!

2. Start up a conversation with them. Let them know you think their dog is pretty or quiet or doing a good job. Or that the weather has been nice recently.
They may be in a hurry or may have already greeted several other people that day so be ready for them to just thank you and move away. 

3. Look at the handler while you ask if you can interact with the dog. Be prepared for them to say "No". They may also ask if you can help them train their dog by interacting with the dog in a specific way. It is good to practice with your child that the handler might say no and you need to keep moving or smile and look away.

The service dog may be in training and greeting you, your child or your dog at that moment may set the dog back in that training. Ensure your child stays out of the dog's space and keeps his hands at his side. If you have a dog with you, keep your dog close to you on leash and well out of contact range of the service dog team if he is showing too much interest in the service dog. 

4. Keep your own opinions about the level of disability of the handler. Many disabilities are invisible. Examples of invisible disabilities are seizures, diabetes, anaphylactic allergies, Post Traumatic Stress Disorder and anxiety.  

5. If you see that a service dog is causing a disturbance in public, move away and notify the manager of the store. Let them deal with it. They should ask the handler to control the dog. If after being given a chance to do so and they are not able to or make no attempt to control the service dog, then the manager can ask them to remove the dog. Members of the public cannot ask a service dog to leave. That would be considered interference with a service dog team.

Did you know that in BC, Canada there is up to a $3000 fine for anyone interfering with a service dog team? Or that a record and jail time is possible for doing so? There are similar laws all over the world. Please respect a service dog team!

Saturday, 16 September 2017 21:33

One Person's Journey to a Service Dog

Caroline Mitter has kindly allowed me to share this post with you about the process of becomming a team with her dog.

"I've been thinking about Cricket, including our recent outings and the status of the minor issues we've been working on, and I've made a decision that is largely symbolic in CA but emotionally important. 

Look, ma, no training tags!

       puppy cricket      cricket no training tags

Like Rani Aguirre, he's in the owner-trained service dog graduating class of summer 2017. I have sometimes referred to him as my service dog before now and he has met the ADA requirements for some time, but I've kept an "in training" patch on his work harness because I felt that there were some minor things that we needed to iron out and I wanted to be able to use the "in training" tags to remind everyone, especially myself, that he wasn't perfect.

He's still not perfect, he sometimes loses track of his neuron in group class, and we're still adding more tasks. However, he has really matured over the last few months and shown me that he is on point when it really matters. He can work without any reward besides my attention, pick up his leash and hand it to me instead of taking advantage under distracting conditions, and switch from play mode to work mode at the park if I need him. Despite his playfulness while off duty, he has been barked at and even charged by another dog in public with no reaction. He has worked some LONG days and nights in stressful situations, such as the UCDMC ER, and handled himself with aplomb on a recent trip to a friend's farm, complete with goats, chickens, and an overly friendly pony. 

He and I have gotten better at communicating with each other and I understand now that when he's restless, it's not a lack of training, it's that he has a need that hasn't been met or he's trying to tell me that *I* need to take care of myself. I've gotten to where I hesitate to leave the house without him. We'll keep working on keeping track of that neuron in group class and adding more tasks. Now that the weather is getting more reasonable outside and I have a bit more energy, I'm hoping to work more on tracking and preparation for other dog sports.

It's been a bit over 3 years since I first brought up the idea of getting a service dog with my mentors and family, which started with researching programs, deciding I would train a dog myself, and finding a breeder who was having a litter, then 2 years of puppy raising and training. It's not been a fast, cheap, or easy process by any means. I'm incredibly grateful to all those who have supported us along the way and who continue support our growth and development as a team - Linda Barter as matchmaker and puppy raising mentor; Kim Wurster as breeder of the best dog ever; Nancy Haverstock Abplanalp and Donna Hill as our primary professional training support; Sandra Walther as public access training buddy; Christy Corp-Minamiji and clan as second family who gave him stability when I was in the hospital for weeks; the UCD vet behavior team (I think Michelle Borchardt was the first one who told me I could do it); my online training mentors in crime, I mean, um, um (Patty Aguirre, Cheryl BloomKaren Johnson LawrenceJo ButlerCarol HallMicha Michlewicz, Lynn Shrove and many more); my family, who financially backed this questionable startup and took him on countless walks and dog park trips; all of the local people who helped socialize and puppy sit him; and of course his entire online fan club, who made me laugh and supported me when I was feeling down about training and life in general.

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